Managed Services Provider

Our IT focus puts your customers first

Retailers are facing a new digital era as the forces of social media, omnichannel shopping and a wave of emerging payment technologies are transforming the industry. Customer expectations are higher than ever, and they have embraced technology as a primary means to finding and obtaining what they’re looking for.

Our team can be your ally and technology partner — so you have the IT infrastructure you need to address modern cyberthreats and deliver an optimal, personalized customer experience that keeps them coming back for more.

Digital transformation enables a modern customer experience

Consumers these days expect a hands-on experience whether they are shopping online or in person. That’s why our retail clients turn to us to implement the IT infrastructure and tools needed to create a secure shopping environment that transcends locales. We start by learning about your customers, your business and your goals. We then help you leverage the technology that’s right for your users — and within your budget — so your business is not only secure, but well positioned for success.

Protecting your customers from cyberattacks

In the rush towards digital transformation, many retailers and e-commerce companies have found themselves behind the curve when it comes to their cybersecurity posture. Attacks are more frequent than ever and companies of all sizes are in danger. That’s why we’ve designed our cybersecurity and data protection services to offer unparalleled protection — so your endpoints, systems and applications are safe from threats. Essential services we offer include:

Delivering cybersecurity and data protection — cyber protection — to safeguard your customers and business

Without a modern cybersecurity and compliance regimen aligned to your digital initiatives, you may be exposed to new and increased threats and vulnerabilities, which can put your business at high risk. That’s why our cybersecurity and data protection services are comprehensive — looking at the full scope of what’s required when it comes to delivering a thorough and appropriate approach to cyber protection today. This unique method balances data:

Maintain business continuity after any disaster with IT managed services

Many retail businesses struggle to run their own, trustworthy technology environment. That’s where we come in — ensuring that your IT systems run without hiccups every day, so you can keep delivering for your customers. Our approach includes establishing a reliable business continuity plan (BCP) — a blueprint to keep you running during any crisis or emergency. Doing so ensures that we can help you cope with any disruption, e.g., to your POS, network and / or communications infrastructure. A plan looks at your critical needs, typically establishing how to:

• Recover data if the primary source is lost or destroyed (i.e., disaster recovery)
• Ensure you always remain compliant (i.e., compliance services)
• Maintain continued operations despite an outage (i.e., infrastructure services)
• Access data from a remote location and remain in contact with personnel — no matter what (i.e., system availability)